Problem with your flight?

Thank you very much for taking on our case from Thomas cook airlines. An excellent and professional service you provided and always kept us up to date with any news and progress from yourselves and the team, I would highly recommended your company to anyone that has been delayed or had a cancelled flight and getting no where with the airlines and your fees were far less than other company's. Thank you for all your hard work.
Kind regards

A Bianchi and family - January 2015

I Would highly recommend Stephen and his team at Blueway for obtaining our compensation from Virgin Airlines - tried myself and got no where, but Blueway got the results. Great service with no hidden fees. Have recommended them already. Thanks again
Kind regards

Tracy - January 2015

Thank you very much for bringing my case to a very satisfactory conclusion after a long drawn out affair.It must be frustrating for your team as it was for me in waiting for the airline to accept liability.I have already recommended you to two friends.
Kind regards

Mr Williams - December 2014

Thank you for all your help for obtaining the compensation from British Airways for me. The process was smooth and simple and a great result just before Xmas!
Kind regards

Sadia Ghafoor - December 2014

Many thanks for the good news.
Many thanks for all your help (and Blueway, in particular Stephen,) in this matter
Have a great Christmas and New year too!!
Kind regards

Steve E - December 2014

Many thanks for obtaining £940 compensation for our daughter and granddaughter on their delayed Qatar Airways flight from Heathrow in July 2012. It was a long drawn out procedure but with your help came to a successful conclusion.
Kind regards

Steve Vickers - November 2014

We are delighted with the result and thank you for your efforts. We have already recommended you to friends who have experienced a 2 day flight delay from North America. As regards a testimonial, I would say that we were delighted with the successful result. The claim was handled efficiently and we were kept informed of progress throughout the process with no hidden charges. Would certainly recommend Blueway.
Kind regards

Ian- November 2014

Cheque is in the post many thanks. A simple form to fill in on www.flightdelyrefunds.com and I am £ 930 :00 better off with only a few questions to answer and Blueway did the rest . Thanks again
Kind regards

Paddy Dudgeon- October 2014

After initially receiving a reply from Thomson saying we were not eligible for compensation as the 8 hour delay we encountered was due to a ´technical fault´ we were not expecting to ever get compensation for the horrendous delay we had at Corfu airport in June 2013. I was reading up online about ways to get compensation and came across Blueway travel and was attracted by the no win no fee promise as we had nothing to lose. After reading through the terms and conditions, I forwarded the details of our claim because by my calculations we could receive 400 Euros each with Blueway claiming 20% of whatever we win. Due to the ever changing landscape of UK law, new cases for flight delay compensations were taken to court and then the supreme court while our case was being investigated meaning our case did take over a year to complete. Nevertheless, every time I requested an update from Blueway travel they always replied promptly to my emails and kept us informed of any developments. We have just received a cheque from Thomson for £629 and have paid Blueway their 20% and are very satisfied customers. I was half expecting extra charges to be added on to their invoice but they were true to their word and billed us for 20 % of the 800 euros + VAT. Thank you Blueway, I would have never had the patience to deal with the constant rejection from the bigger companies! Would definitely recommend!
Kind regards

Lauren Mear - October 2014

Any one thinking of using Blueway to help with there claim should look no further , in my opinion from the start of the process to the final payment we needed to do nothing apart from a couple of emal's and phone calls. just contact Blueway give them your details and await your cheque.
Kind regards

Rita - October 2014

I am writing to thank all at Blueway for all their hard work in managing to secure a payment of compensation for me regarding a flight delay of 9 hours back in 2012. I am extremely happy with Blueway's service and continual correspondence with me when regarding this case, as I was always kept informed and updated on proceedings. I must admit I did have my doubts as to whether I would get anything, so am forever grateful for Blueway's peserverence and final outcome of some compensation. I will definitely be recommending Blueway to everyone I know, and although I hope that I will not require their services again, I will most definitely use them again should I need to. Once again "thank you everyone at Blueway on a job well done!"

Tanya Moore - October 2014

My wife, daughter and granddaughter endured a delay of 23 hours in 2010 on a return Thomson Airways flight from Tenerife. I had tried numerous times to secure compensation from Thomson to no avail. By using Blueway Ltd all the pain and effort was removed. They persevered with Thomson to the extent of engaging with Solicitors and taking them to court. At this point Thomson offered a lower amount of compensation but Blueway advised to stick it out for the full amount due. I am delighted to say we received the full amount this week!I fully recommend Blueway Ltd services which have been exceptional throughout the whole process.

Cameron Hill MBE - September 2014

Once again many thanks for your successful outcome and good luck with our new claim.

Gordon Simpson - September 2014

Blueway provided a seamless service and kept me fully informed throughout the process of investigation and I would highly recommend their services to friends and family
Kind regards

Cath - August 2014

Thanks for acting on our behalf. We were surprised that Thomson paid out the full amount so quickly. We expected a long drawn out process, and possibly a court case, so we are very happy with the outcome.

Mike Darke - August 2014

Thank you very much for my claim i am really delighted. I would recommend you to any of my friends if any help is needed.

Moira Stitt - July 2014

I would definitely recommend using Blueway to claim for compensation for delayed flights.I tried the process myself, but got nowhere. Just completed a series of easy simple questions on the Blueway website and the whole process took only a couple of months. Our plane was grounded after take off from Manchester and re-routed to Dublin.We were left there for nearly 10 hours.Not a good start to our annual family package holiday.Blueway got us £1036 compensation - we are very pleased with that!

Emma Cutler - June 2014

My name is Antony Close and Blueway Limited helped me receive a total of £660 due to my flight being delayed. After the fees had been paid I ended up with £450 and I did not have to pay a penny until they had won my case. Stephen Godden and the Blueway team dealt with my case and I would just like to thank him personally as if he had not rung me I would not have received anything so thank you and my best regards to Blueway.

Antony Close - June 2014

Stephen and Blueway Limited (www.flightdelayrefunds.com) have been very efficient in helping me and my friends claim our refund for flight delays. I would 100% recommend this company they have kept me well informed with all information along the way. And have now got a nice lump sum for our flight delay. Thank you again Stephen and Blueway Ltd.

Sheila Hewitt - May 2014

Disappointed by the somewhat cavalier and 'matter of fact' attitude to a lengthy delay occasioned by the carrier with whom I had booked flights to Orlando, and with plenty of time at the airport in which to explore any options for redress of the situation, I was fortunate to find, by way of an online search, the name of a specialist in Flight Delay compensation. The name of the company? Blueway Limited.What happy chance led me to choose you! The whole process was simplicity itself and your communication and overall professionalism exemplary.Despite the provisions of EC regulations and precedents, airlines do not allow themselves to be brought to book easily and, without your services, I doubt that I would have had the perseverance to bring this matter to its successful conclusion.I am absolutely delighted with the outcome achieved by your company and would wholeheartedly recommend anyone who has been caught up in an excessive delay to their Flight to confidently engage the services of your excellent company.

Simon O'Connell - May 2014

I came across Blueway on a link from another site. I didn't know that you could claim for delayed flights in this way but thought I had nothing to lose. I didn't hold out much hope as the delayed flight with BA had been 4 years ago and at that time, I had already written to the airline on 2 occasions and got no joy - they didn't even reimburse the costs of the phone calls to change my taxi and advise the hotel that we would be delayed by a full day. I was delighted therefore when Blueway managed to win the case for me and got me over £1100 in compensation, which means we can afford to go away on holiday again this year. I would be very happy to recommend Blueway to anyone who has been delayed on a flight ion the past few years - they kept me updated every step of the way. What have you got to lose?

Sue Hilton - May 2014

I am delighted with the service Blueway have provided me and my family on a flight delay refund that the airline initially refused to settle with me. This delay was a great inconvenience and it's about time that someone hold the airlines to account - which is exactly what Blueway stepped in to do, at no initial charge. I will definitely use them again if I have the same bad experience with an airline.

Anonymous - May 2014

Thank you Blueway Limited for winning our compensation regarding our flight delay. Blueway Limited kept us informed every step of the way and won our case with no effort from us whatsoever, would definitely recommend them to anyone with a compensation claim. Well Done Blueway and thank you again.

Mrs. J. Hitch - May 2014

We would like to thank Blueway for fighting our case until the airline paid us the compensation due to us. We appreciate all of their hard work.

Debbie and Martin Drewitt - April 2014

As far as I was concerned this process was very easy & completely hassle free.

David Hallgarten - April 2014

Without Blueway's help I would not have received any compensation. I had a great experience with Blueway, they were tenacious and persistent with my case and always communicated in a timely manner. Highly recommended!

Fraser - March 2014

I would like to express my gratitude to you & all at Blueway for the time & effort that you have all taken to sort this matter out. The thought of Blueway dealing with problems like this & helping the public get what they deserve is really fantastic, well done to you all. I will always recommend you to any person i know if they have the issues.

Mike - March 2014

It is as efficient and clear as your Company, Blueway Ltd., has been from the very start. I was contacted by a simple email after submitting my flight information on your website, which I responded to, and then everything was fast and simple. Many thanks for your services, of which I will have no problem in recommending to Family and Friends.

Ansell - March 2014

Just a quick word to say thank you for your excellent service and help during our claim. We appreciate it.

Keith - March 2014

Great professional service from people who work to get the best for you.

Jemma - February 2014

From start to finish you kept me fully informed with the progress of your claim against the airline on my behalf. I really did not have to do anything once I had sent you my claim enquiry - you dealt with everything on my behalf. Now I am Euros 450 better off - thank you very much for all your help.

L. Schmidt - April 2013

You do exactly what its says on the tin! I did not have the time or the inclination to try to recover my payment from the airline for my flight delay so I passed the claim process to you. In no time at all I received my compensation for a flight I took in 2008 where I did not even know I was due a payment. Now, entirely thanks to Blueway, my bank account is better of to the tune of Euros 400. Thank you so much Blueway.'

N. Shah - April 2013

I would like to thank you immensely for helping me with winning my compensation for my delayed flight from London to New York in 2007. I originally tried to claim back the money myself but after being denied any recompense by the airline as they claimed the delay was out of their control I gave up as I felt I had no chance of recovering the monies due to me. It was a little while afterwards that I contacted you and within 2 months I received a payment of just under £500 thanks to your efforts and dealings on my behalf. Once again thank you very much :-)'

J. Downing - April 2013

Superb, lightening quick service. I contacted you about my flight delay and within a matter of weeks thanks to you making the claim on my behalf I received a payment I really was not expecting. In fact the amount I have received has allowed me to book our next holiday - if there is a flight delay again I will certainly be contacting you to make my claim.'

P. Appleby - April 2013

Never in my wildest dreams did I expect you to win me any money as I was sure the airlines would make some sort of excuse for our delay when flying back from Singapore to Manchester. However, I thought I had nothing to lose since you do not charge any up front costs and only take a small percentage of any money you manage to claim back. Low and behold I have now just received compensation of nearly £540 thanks to you. I don't know what systems and processes you use but they definitely worked for me. Thanks once again Blueway for all your help and please feel free to quote me as any sort of reference for your excellent company.'

M. Stuart - April 2013

Earlier this year I became aware that I might be able to claim compensation under EC Regulations for a long delay on a flight with Easyjet from Majorca in 2011.My claim was made direct to the airline and rejected by it.The Civil Aviation Authority could not help me as the flight in question had not been from a UK airport. I was about to give up when I came across a reference to Blueway Ltd (www.flightdelayrefunds.com) and decided to contact the company for assistance.My complaint was taken up in the middle of June and on 11 July I received an email from Easyjet telling me that I (and my party) was entitled to 1500 euros compensation for the delay.This compensation has now been paid.I am delighted both with the result and the speed with which it has been achieved.I have no hesitation in recommending Blueway's services to anyone seeking to pursue a similar claim.'

Mike and Sue - August 2013

Regarding 10 hour delayed flight from Manchester to Cancun
My family and I had a 10 hour delay to Mexico in August 2012. I had contacted Thomas Cook a couple of months after the holiday asking for compensation as I felt it had ruined our holiday before we arrived there. I was sent a letter from Thomas Cook saying extraordinary circumstances and no compensation would be paid. I then wrote to them again after I saw that the denied Boarding Regulations had been upheld in the European Court of Justice and again Thomas Cook sent me a letter saying extraordinary circumstances. '

Marie Cowie (Leeds) - August 2013

I am one of those people who never get any compensation for anything, so when Blueway contacted me about my flight delay I thought that nothing would come of it....how wrong I was. After only 5/6 weeks from first contact and regular progress updates throughout I have just been sent over £1300 in compensation, Thank you Blueway...Florida fund now complete! '
Robert Plaskitt - October 2013

Thank you for your excellent services in winning my flight compensation against Thomas Cook, kept me upto date with progress at all times. Highly recommended.'

A. Graham - October 2013

I would just like to thank Stephen and Blueway Limited for all their great help on winning my compensation on my flight delay against Flybe.'

Kenny Mckenzie - October 2013

After months of wondering whether we could do anything about a 10 hour flight delay we had with Thomas Cook last year, we came across Blueway Ltd. Stephen and all the team acted on our behalf completing all the necessary paper work and phone calls. Blueway successfully won all 9 of us compensation totalling Euros 5400 in a matter of weeks. I would definitely recommend them for any flight delay claims.'

Talia Baccino - October 2013

Following recent press publicity I was somewhat sceptical that claims could actually be made against airlines for late departures. However I thought I would give it a go! I didn't have any flight information apart from the date of travel and Blueway (www.flightdelayrefunds.com) were able to locate my travel details and within 48hrs agreed to take my claim forward. 7 weeks on I am delighted to say that my claim had been resolved and that compensation has been paid out !! Thank you Blueway for the first class service ! I have also recommended you to my family and friends !!'

Sonia Mulgrew - October 2013

Thank you so much, when it happened they fobbed me off with a very weak excuse and now you have won the battle for me in so happy!!!'

Eugene Forrest - October 2013

Blueway Limited were successful in claiming back money for my delayed flights which were way back in 2010. I am delighted with their service and don't think I could have managed this without them. Thank you Blueway.'

Mohamed Ousellam - November 2013

It is a little bit surprise for me, that I only have to fill in the basic information on my flight and delay, you have done everything for me! I really appreciate!'

Chong Wang, China - November 2013

I made a claim for my husband and his 2 friends who had a lengthy delay to Vegas by 14 hours. Blueway limited have been very quick dealing with our claim and I look forward to receiving the Compensation which is over half what they paid for the holiday. It is a shame we will loose some % for Blueway dealing with it on our behalf but I just don't have the time to chase the airline to get a response from them saying they won't refund which most airlines are doing if individuals try themselves. We also have 5 other claims from delayed flights which I have put through Blueway to deal with and look forward to receiving the cheques to go towards. A much needed family holiday. They have an online portal where you can keep track of where your claim Is at which is handy to Check any time of day'

Kerry & Paul Souter - November 2013

Many thanks for your help in this matter, the service could not have been better We have been kept informed of developments at all times and the speed of the resolution of this matter was incredible.'

David and Lesley Cawthen - November 2013

Truly professional service. From initial contact to receiving payment, Blueway provided speedy and relevant updates. With a personal service that is second to none, you really feel you can put your trust in the company. As a group we secured over €4500 in compensation, which could have only have been obtained with the legal prowess that Blueway exerts, Thanks !'

Kim Fletcher-Gay - November 2013

Great service, very efficient with my claim and couldn't have been more helpful. Would highly recommend, brilliant!!'

Trevor Golder / Claire Weaver - December 2013

Blueway ltd have been superb in dealing with my flight claim, always up to date information and great communication from Stephen and his team. So glad to get money back from my delay and big thanks to Blueway ltd for fighting the battle with the airline company.'

Mark Parker - December 2013

well Stephen thank you for getting my refund. after I twice e mailed the air line and both times they denied liability. all most give up as I had a good holiday so what had I to lose by using your company. well if I did not use you I would have lost over £1100 as you did every thing for me, too good to be true. thank you very much. will certainly recommend your company to any one. thanks again for a job well done neil'

Neil Fenton - December 2013

I would just like to thank Bluway for their friendly and efficient service and would thoroughly recommend them to anyone who may feel they may be due compensation for a previous flight delay.'

William Kelly - December 2013

if you get a flight delay get hold of blueway limited as they are very good and will get you a payment which you are owed and it do not take a long time to get the money from them so dont delay get hold of blueway limited as i used them and the sevice is good and quick and good work by them mr mathew webb newport south wales'

Mathew Webb - December 2013

I would like to thank everyone at Blueway for the very prompt and professional manner with which you dealt with my claim. The trauma caused by the long delay bearing in mind my daughters condition, has now been tempered somewhat with the final settlement. Once again many thanks and I would have no hesitation in recommending Blueway anyone in a situation like mine.'

Steven Mansfield - December 2013

I can't recommend Blueway Limited more highly.  From my first contact with them they were prompt, professional and courteous.  They were able to recover money from the airline that I'm certain I never would have been able to get had I attempted to pursue the claim on my own.  Blueway dilligently followed up with the airline despite many hurdles.  I had a terrible experience and was stuck in an airport with my kids for three days without any help.  I did myself a big favor and avoided any further frustration and stress from dealing with the airline - I sat back and let Blueway do the work.  It was worth every bit of the reasonable fee they charge.'

Laurie - December 2013