With our extensive knowledge and expertise and using our sophisticated flight data systems, Blueway will manage the entire flight delay claim process on your behalf in line with EC regulations until you receive payment in your bank account. So there is nothing for you to do except await for your bank account to be credited.
Did you travel on one of these flights (or any other flights)? If so then please contact us as soon as possible as our legal teams are confident they will be able to achieve a successful outcome for you
|Airline||Flight No||Date Of Flight||From||To|
|(4U) Germanwings||4U9345||31/8/2015||(MAN) Manchester Airport, Manchester, EN, GB||((DUS) Dusseldorf International Airport, Dusseldorf, DE|
|(BA) British Airways||BA2725||26/8/2015||(IBZ) Ibiza Airport||(LGW) London Gatwick Airport|
|(TOM) Thomson||TOM5657||1/8/2015||(PFO) Paphos International Airport, Paphos, CY||(LTN) London Luton Airport, London, EN, GB|
|(ZB) Monarch Airlines||ZB856||18/7/2015||(LTN) London Luton Airport, London, EN, GB||(LCA) Larnaca International Airport, Larnaca, CY|
|(BA) British Airways||BA2675||31/5/2015||(LCA) Larnaca International Airport, Larnaca, CY||(LGW) Gatwick London, EN, GB|
In 2013, the number of passengers arriving at or departing from London Heathrow airport was an astounding 72.3 million. Out of these passengers around 5 percent would have experienced flight problems whilst travelling to/from London Heathrow airport. This percentage increases once you begin to include all of the major airports across Europe that operate flights of a similar volume to London Heathrow. There are a copious number of people who are entitled to claim for a flight delay but they are simply unaware of their rights.
The flight delay compensation is fixed and is dependent on two variables; the flight length (in kilometers) and the length of the delay (in hours). Based on these two variables the amount of compensation can be calculated. In order to qualify for compensation for delayed flights the flight delay would have to be a minimum of 3 hours. A passenger could be entitled to 250, 300, 400 or 600 Euros based on the flight circumstances, as each case is different. In order to receive 250 Euros, the flight delay would have to be at least 3 hours and have a flight length of anything up to 1500km (e.g. London to Paris). If the flight length was between 1500km and 3500km then the passenger would be entitled to receive 400 Euros. If their flight delay was over 3500km and between 3 and 4 hours then the passenger would receive 300 Euros worth of compensation (flight delay). In order to receive the maximum 600 Euros worth of delayed flight compensation the flight length would have to be more than 3500km with a flight delay of 4 hours or more.
Blueway Limited www.flightdelayrefunds.com have legal teams and aviation specialists who are experts at winning flight delay compensation for the passenger.
I am really very happy and fully satisfied with the level of service I have received from the Blueway Company. When I was searching on line I thought it will be a waste of time to put a claim in. However, the employees are very helpful and they consistently give their customers the assurance that they will get them some sort of compensation which they actually did. I can recommend it to any one using word of mouth. In addition, as an academic, I will use it as an example in my teaching with both Undergraduate and Postgraduate students as this company is a every good example of "how to make customers happy and satisfied".
Dr. Abeer Hassan - July 2016
Thank you for your excellent service, I would not hesitate to use you again should the need arise
Trudy Cleaves - July 2016
Once again thank you in getting this settled and I will not hesitate in recommending you to family and friends if they have the misfortune in having flight delays.
John Grant - July 2016
Thanks for the good news on the clam that you have been handling on my behalf. And once again thanks for your hard work and we will recommend you to anybody that we know that finds themselves in the same predicament that we were in.
Michael Escott - July 2016
Thank you for responding to my email. I am delighted with the settlement, and realise that without your help this would not have been possible. I certainly will pass on your details to all my friends and family. Thank you once again for your help. ....excellent service from BLUEWAY, who reached a settlement with the airline with no hidden costs. I would never have known to make a claim such as this, but will certainly be passing them on to all my friends and family.
Ellen Reilly - June 2016
Thanks for everything Stephen Really appreciate the help and dialogue you provided, i was always kept in the loop of what was happening with the claim. I will recommend you to any friends/family i may know that experience any flight delays, top notch service. Thanks again!!!
Noel McConnell - June 2016
Thanks for getting this settlement for us, we tried ourselves before we engaged you and got fobbed off at every turn. It turned into a matter of principle in the end!
Tracy - May 2016
Dear Blueway, you can be assured that I would not hesitate to recommend your services to my family and friends. Once again many thanks for your persistence and successful result
Peter Wagstaff - May 2016
Thank you very much Blueway for you help on winning our case, I will recommend you to anybody that might need your help in the future.
Bonnita - April 2016
Top marks to all at Blueway for all their work in managing to accrue over £300 in compensation from Ryanair for a delayed flight from Barcelona to Glasgow in 2015. The initial form was so easy to understand and simple to fill in, and within less than three weeks of e mailing it back to them, I had received the cheque from Ryanair. Couldn't have asked for a quicker response ! Well done Blueway !
Andrew Dunn - April 2016
I was recently delayed over five hours on my return flight from Barbados and visited the Blueway website to apply for compensation. The process was so easy to use and within minutes I had submitted my claim and received confirmation that they would forward my case to their solicitors and they would advise me of the airlines response. They advised me that the airline agreed to pay the compensation I was due and the money was sent to me as soon as it was received from the airline. I would recommend anyone seeking compensation for flight delay to use Blueway, they were helpful, polite and efficient throughout the whole process.
Brian Fleet CBE & MBE - April 2016
Thank you for this, I will for sure refer this company due to its professionalism.
Graham Alvez - April 2016
"Blueway was marvellous. They dealt with my claim efficiently, decisively and took them no time to get my claim sorted! I couldn't believe how quickly they dealt with my claim and what little time it took to receive my compensation. I thoroughly recommend them!.
Katerina Kalogeraki - April 2016
Thanks for your email and the outcome of my claim.Thank you very much for your assistance with this claim. Although it took a while, I am very delighted with the outcome and the way the case was handled by Blueway Limited. I have no hesitation in recommending them to anyone that has had a delay with their flights.
Noel - March 2016
Thank you so much for your support, I will be recommending the use of your company, should any of my friends and colleagues need it.
David Bhidey - March 2016
Thank you very much for your cheque, which I received on my return from Malaysia last week. This will be banked today. I still consider it a miracle that you were able to extract payment from BA, when they had refused to offer me any compensation, despite many attempts on my part. I will definitely recommend Blueway to anybody I know who finds themselves in similar circumstances
Dilys Foreman - March 2016
I am delighted that you have successfully won my Claim for my flight delays. You and your company have dealt with my claim so professionally and quickly. May I again thank you and your staff Suzannah once again, and I certainly would recommend you to my friends.
Michael Jennings - March 2016
Blueway have been a great company to use for helping me obtain my flight delay refund. Blueway were prompt in taking my information and flight details Sent me frequent updates on what the airline was doing regarding the claim Paid straight into my account within a good time frame - their fees were low too Many thanks Blueway I would recommend you to others
Leia - Febraury 2016
A big thank you to Blueway Limited who successfully claimed on behalf of our party of 7 for a three hour flight delay from Crete. The whole process was handled efficiently with regular updates given throughout. I would not hesitate to recommend them. Once again thank you & your team for your assistance
Taylor & Hill family - Febraury 2016
Thank you - you have been really helpful and great customer services and really great. Thank you so very much.
Thomas Huntington - Febraury 2016
After many attempts made to be paid some sort of claim against the airline who just kept refusing to admit fault we wisely decided to choose Blueway,the way we were kept informed from first contact all the way through to our success was first class. Well done Blueway - you opened a door which seemed to us had been firmly shut. We would recommend Blueway to everyone as they get things moving in a very professional way. Many thanks Blueway.
Mr Clark, Sheffield - Febraury 2016
I would highly recommend your service. Got the job done when no-one else could!
Annie - January 2016
Thank you very much for the wonderful news, we will be letting our family and friends about Blueway as the outcome has been excellent. Thanks again and best regards,
Piedad - January 2016
Thank you very much for your support along this small fight against the airline. I am pleased to say that you have done a great job. I`ve found Blueway on google when I was looking for support for my case. Thank you very much for your attention,
Ricardo Pinto de Almeida - January 2016
Thanks for all your help with our flight claim, we are very happy with the successful outcome, as we tried our selves to claim from Thomson but where given the runaround. I will be recommending your service to friends and family 5*.
Mr Hodges - January 2016
Blueway were recommended to me by someone who had experienced a long flight delay a few years ago and were successful in receiving compensations. During my experience, Blueways were extremely helpful and successful in helping me claim compensation from a flight refusal. They were constantly communicative and informative which made the process easier and quicker than I anticipated. Would highly recommend.
Sian - December 2015
Just a short line to let you know that your cheque arrived this morning, thank you very much. I would like to say how pleased I am with your efficient and courteous service, from the start of the claim procedure through to settlement you have proved totally reliable and conducted yourselves with great integrity. Many thanks and I know who to come to when we next have a delay of more than 3 hours.
Paul Kaye - December 2015
I approached Blueway following a serious delay my wife and I experienced whilst taking a holiday to India. I had already contacted the tour operator who were also the airline operator with little result. The delay lasted over 24 hours and as a resulted wasted a corresponding amount of time on what we were hoping would be the trip of a lifetime. Throughout the process Blueway kept me informed of the progress of the claim, the European court cases that would affect the likely outcome of the claim and completed all the necessary negotiations with the airline on my behalf. I was delighted to receive the compensation that was secured and would have no hesitation in recommending the Blueway team to any other traveller who has suffered as we did.
S J Barker - December 2015
I heard about your services from word of mouth after being delayed for hours at luton airport, I applied really quite apprehensive and did honestly not expect to receive any news. Quite quickly and a 2 months down the line I have received a chq for nearly £900 much more than I expected. The service I have received has been excellent and I would urge and recommend your company to everyone.
Justine Maroudias - November 2015
Our cheque arrived yesterday and we would like to say thank you very much for your service.
Carole Sherwin - October 2015
I would be more than happy to recommend Blueway to anyone who has had a flight delay. They persevered for two years to obtain compensation from a very reluctant airline. I would have long given up if I had tried to do this myself . Full marks for their tenacity.
Mrs D. Chester - October 2015
“After finding out compensation can be claimed for flight delay over 3hrs, I researched the market with regards to fees and case successes and had no hesitation processing my claim through Blueway Limited. I found communication was excellent and although the airline initially rejected my claim, Blueway ltd kept going forward with intentions of legal actions and eventually won my claim with the airline. My own flight delay was 3hrs 10 mins on a UK domestic flight on 1st May 2015, my cheque landed on my doorstep 25th Sept 2015. I will be recommending Blueway ltd to any friends, family or work colleagues who find themselves with a 3hr+ delay at the airport. 10/10”
Craig - Sept 2015
After a great holiday in Cyprus our family of 5 were really disappointed to face an 18 hour flight delay home. I had heard of Blueway from a friend of mine and contacted them as soon as I returned home to seek compensation for our delay. It was really simple, all I had to do was provide my contact details, details of the flight and the passengers in my party as well as copy of my electronic flight tickets. Blueway kept me informed of progress regularly via email and within 8 weeks we have received over thousand pounds in compensation. I would not hesitate to recommend Blueway to Friends or Family if they were unfortunate to incur a European flight delay.
Darren - Sept 2015
Thanks received cheque to-day. I am totally delighted with the outcome and the professional service of your company.I would thoroughly recommend your services to my friends who are left in the same situation as I was myself.It is now fantastic that the airlines cannot, going forward treat their customers so badly without compensating them.It took 8 months but I have a large smile on my face to-night
Graeme Davidson - Sept 2015
This is great news thank you so much Thank you again, it has made my day
David Frith - Aug 2015
Thank You for reaching a very successful outcome regarding my delayed flights to New York. The cheque received from Blueway was a very satisfactory compensation for the long delay at heathrow.
Dave - Aug 2015
Many thanks for the payment from Thomson holidays re resolution of ref BLFDR7139 . We have been impressed with your services and also your solicitors who have been very helpful also. Once again many thanks, and I shall be recommending you to all my friends and family.
John Williams - Aug 2015
Thank you for all your help in dealing with my claim for flight delay compensation, I am delighted with the outcome and feel that the whole process was dealt with efficiently and professionally and the service was very helpful. I would definitely recommend to family and friends.
Nadine Feakins - July 2015
Thanks to Blueway I've now received my compensation for my delay I am very satisfied with the result and with the staff for all their help.
Darren Gilchrist - July 2015
I would like to take this opportunity to thank the staff of Blueway for their efforts in getting the compensation we clearly deserved. When I first looked into getting compensation I had read that to proceed with any claim I would need to have all documents, boarding passes etc, but after advice from Blueway, I was pleased to discover this was not the case. As I work for the NHS I saw your company, and I made an initial call to give flight numbers dates etc and to explain what had happened and to say I had disposed of my documents. Now about 12 months later to my surprise I am receiving a payment. I would not hesitate in recommending Blueway to family and friends who may have a similar claim.
Jeff Carmichael - July 2015
I found all members of blueway staffto be very helpful and professional at all times and would not hesitate to recommend them.
John Thomas - July 2015
Thank you very much for everything that you have done, I never thought I would receive a penny from BA. You have done a great job. I am very pleased.
Bob - May 2015
I am delighted with the efficient service Blueway provided. They worked away in the background til the end result and that was even better than expected. Our 5 hour plus delay with Thomas Cook Airline at Glasgow Airport was a nightmare – it was our five year old’s first holiday and the beginning of our holiday was ruined. Blueway dealt with our case expertly from beginning to end. I only had to provide the date and the flight number and Blueway did the rest.
Thankyou very much Blueway. I would definitely recommend Blueway to anyone who has had a flight delay in which they felt they were treated unfairly.
Anna Lynch, Paisley - May 2015
I would like to thank Blueway for winning me £500 compensation for our 4hr flight delay at the start of my last holiday,this will get my next holiday off to a better start,
Robert - April 2015
I would like to thank you and your team for a great service throughout the claims process, a great result considering without your help I would most certainly have given up. To have received 800 euros from Ryanair for our flight delay from Edinburgh to Palma was a big deal for us and I have already passed your details to a friend who was delayed last year, in the hope that you can assist her with a claim.
Keep up the good work
Audrey Docherty - April 2015
From the start of the process it has been very easy, all you need is some basic information and Blueway can find any missing information. I had difficulty with my claim as they sent vouchers, but again Blueway went back to ensure I received the compensation for my delayed flight. I would use these guys again if I had anymore delayed flights.
Steve - April 2015
After having a flight delayed a couple of years ago I was doubtful about receiving any compensation. However, Blueway dealt with my claim efficiently and effectively and we're always on hand to answer any queries. The staff were also very helpful and friendly and I received the compensation I was owed. Thanks again for all your help.
Charley Gibbons - April 2015
I am satisfied with the overall service provided by Blueway Ltd and will use the service again.
Gregory Zdaniuk - April 2015
Blueways offer an amazing service and we were throughly pleased with the outcome of our claim. The team are friendly, helpful and worked extremely professionally on our behalf. We would fully recommend Blueways to family and friends.
Toni & Richard x - April 2015
I used Blueway on behalf of myself and 16 friends who went abroad on holiday. We were delayed on our way home and after contacting Blueway I can honestly say that they kept us updated every step of the way from our first claim until the claim was settled. They kept us informed and their customer service was excellent – they managed to claim back over £4000 from Thomas Cook and we could never have done this without their help . I would definitely recommend using Blueway in the future.
Stephen Malloch - April 2015
I'm writing to confirm I received my compensation cheque today for my flight delay by Thomson First Choice airways. I initially contacted the airline after being delayed 29 hours in Egypt, to be told beyond our control, basically tough get over it. I then got in touch with yourselves via the compensation site. I have been very impressed with your work sorting out my claim and was very pleased with the outcome of receiving a cheque for over £700. Many thanks again and I've posted your page on the Club Magic Life site on Facebook for others to follow. Hopefully the travel companies will now learn that delays are costly to them and they cant just fob us off any more
David Bray - March 2015
Thank you and your company for bringing our claim against Monarch to a conclusion.
It has been along process due to Monarchs stand on this matter but from myself contacting Monarch and them saying they would not pay out we have ended up with a cheque for £859.47.
Once again thanks for your help.
Peter - February 2015
You have certainly done everything in your power and fully deserve the 20%!
I will be recommending you to whoever needs the same service.
Katie lynch - February 2015
Many Thanks and this was a great service, we really didn't think we would be able to recover any compensation
from this particular unpleasant incident so we are really happy with the outcome.
Killian Madden - February 2015
My wife and I would like to thank the whole team at Blueway flight delay for the professional and dedicated manner in which they pursued our claim, from start to finish the process was stress free for me, although I realise how much work you put in on our behalf. We would not have been in this successful position without your help and therefore would recommend your company whole-heartedly to anyone else who was in our position.
Roy and Alison Marshall - February 2015
Very pleased with the result, Blueway obtained compensation within a short space of time with very little fuss. I would use this company again in similar circumstances.
Raymond Wills - February 2015
Thank you Blueway limited you kept me fully informed about my Flight delay securing a successful outcome.
I would recommend others to use your company
Ian Cavanagh - February 2015
Although it took around 5 months to get my compensation this was mainly due to the the airline being difficult. I'm glad I did not have to do the chasing myself and that Blueway were persistent in their approach. Communication was okay at times and was mostly through email which suits me. I would recommend the service to anyone who hasn't got the time to do all the leg work involved and does not mind the commission fee.
Miss Isabell Agyekum - February 2015
Thank you to Blueway for pursuing our flight delay claim and winning
compensation of £300. We have been very pleased with the service that we
C. Mousley - February 2015
'This is our second successful claim with Blueway. We have recently just received compensation for 26 family members for a flight delay from Manchester to Cyprus. The professionalism of Blueway was excellent. We were always kept up to date with the progress of our claim. Blueway managed the whole process, all we had to do was give our authority and send our preferred payment details when the compensation was won. I have another flight claim running with them at the moment and I would certainly use them again'
Talia - February 2015
Some time ago my sister had sent Blueway Ltd my contact details as she had heard about delayed flight compensations.
Myself and my family had had a nightmare journey to India some years ago, which resulted in delays, missed connecting flights and lost luggage. I had made numerous attempts at contacting the airline with a view to getting some sort of compensation, only to be told that as the delays were due to technical issues I wouldn't be entitled to anything.
Blueway contacted me and took all of the details from me for the flights and passengers. I have then literally sat back and not had to do anything.
I am very happy to have now recieved a settlement for myself and my family. It has been a very simple and pain free experience and I will be recommending Blueway to my friends and family.
I would like thank Blueway Ltd and Stephen Godden for helping me get this payout which has been a silver lining to the ordeal we had at the time.
Harvi Sidhu - February 2015
Thank you very much for taking on our case from Thomas cook airlines. An excellent and professional service you provided and always kept us up to date with any news and progress from yourselves and the team, I would highly recommended your company to anyone that has been delayed or had a cancelled flight and getting no where with the airlines and your fees were far less than other company's. Thank you for all your hard work.
A Bianchi and family - January 2015
I Would highly recommend Stephen and his team at Blueway for obtaining our compensation from Virgin Airlines - tried myself and got no where, but Blueway got the results. Great service with no hidden fees. Have recommended them already. Thanks again
Tracy - January 2015
Thank you very much for bringing my case to a very satisfactory conclusion after a long drawn out affair.It must be frustrating for your team as it was for me in waiting for the airline to accept liability.I have already recommended you to two friends.
Mr Williams - December 2014
Thank you for all your help for obtaining the compensation from British Airways for me. The process was smooth and simple and a great result just before Xmas!
Sadia Ghafoor - December 2014
Many thanks for the good news.
Many thanks for all your help (and Blueway, in particular Stephen,) in this matter
Have a great Christmas and New year too!!
Steve E - December 2014
Many thanks for obtaining £940 compensation for our daughter and granddaughter on their delayed Qatar Airways flight from Heathrow in July 2012.
It was a long drawn out procedure but with your help came to a successful conclusion.
Steve Vickers - November 2014
We are delighted with the result and thank you for your efforts.
We have already recommended you to friends who have experienced a 2 day flight delay from North America.
As regards a testimonial, I would say that we were delighted with the successful result. The claim was handled efficiently and we were kept informed of progress throughout the process with no hidden charges. Would certainly recommend Blueway.
Ian- November 2014
Cheque is in the post many thanks. A simple form to fill in on www.flightdelyrefunds.com and I am £ 930 better off with only a few questions to answer and Blueway did the rest .
Paddy Dudgeon- October 2014
After initially receiving a reply from Thomson saying we were not eligible for compensation as the 8 hour delay we encountered was due to a ´technical fault´ we were not expecting to ever get compensation for the horrendous delay we had at Corfu airport in June 2013.
I was reading up online about ways to get compensation and came across Blueway travel and was attracted by the no win no fee promise as we had nothing to lose.
After reading through the terms and conditions, I forwarded the details of our claim because by my calculations we could receive 400 Euros each with Blueway claiming 20% of whatever we win.
Due to the ever changing landscape of UK law, new cases for flight delay compensations were taken to court and then the supreme court while our case was being investigated meaning our case did take over a year to complete.
Nevertheless, every time I requested an update from Blueway travel they always replied promptly to my emails and kept us informed of any developments.
We have just received a cheque from Thomson for £629 and have paid Blueway their 20% and are very satisfied customers.
I was half expecting extra charges to be added on to their invoice but they were true to their word and billed us for 20 % of the 800 euros + VAT.
Thank you Blueway, I would have never had the patience to deal with the constant rejection from the bigger companies!
Would definitely recommend!
Lauren Mear - October 2014
Any one thinking of using Blueway to help with there claim should look no further ,
in my opinion from the start of the process to the final payment we needed to do nothing apart from a couple of emal's and phone calls. just contact Blueway give them your details and await your cheque.
Rita - October 2014
I am writing to thank all at Blueway for all their hard work in managing to secure a payment of compensation for me regarding a flight delay of 9 hours back in 2012. I am extremely happy with Blueway's service and continual correspondence with me when regarding this case, as I was always kept informed and updated on proceedings. I must admit I did have my doubts as to whether I would get anything, so am forever grateful for Blueway's peserverence and final outcome of some compensation. I will definitely be recommending Blueway to everyone I know, and although I hope that I will not require their services again, I will most definitely use them again should I need to. Once again "thank you everyone at Blueway on a job well done!"
Tanya Moore - October 2014
My wife, daughter and granddaughter endured a delay of 23 hours in 2010 on a return Thomson Airways flight from Tenerife. I had tried numerous times to secure compensation from Thomson to no avail. By using Blueway Ltd all the pain and effort was removed. They persevered with Thomson to the extent of engaging with Solicitors and taking them to court. At this point Thomson offered a lower amount of compensation but Blueway advised to stick it out for the full amount due. I am delighted to say we received the full amount this week!I fully recommend Blueway Ltd services which have been exceptional throughout the whole process.
Cameron Hill MBE - September 2014
Once again many thanks for your successful outcome and good luck with our new claim.
Gordon Simpson - September 2014
Blueway provided a seamless service and kept me fully informed throughout the process of investigation and I would highly recommend their services to friends and family
Cath - August 2014
Thanks for acting on our behalf. We were surprised that Thomson paid out the full amount so quickly. We expected a long drawn out process, and possibly a court case, so we are very happy with the outcome.
Mike Darke - August 2014
Thank you very much for my claim i am really delighted. I would recommend you to any of my friends if any help is needed.
Moira Stitt - July 2014
I would definitely recommend using Blueway to claim for compensation for delayed flights.I tried the process myself, but got nowhere. Just completed a series of easy simple questions on the Blueway website and the whole process took only a couple of months. Our plane was grounded after take off from Manchester and re-routed to Dublin.We were left there for nearly 10 hours.Not a good start to our annual family package holiday.Blueway got us £1036 compensation - we are very pleased with that!
Emma Cutler - June 2014
My name is Antony Close and Blueway Limited helped me receive a total of £660 due to my flight being delayed. After the fees had been paid I ended up with £450 and I did not have to pay a penny until they had won my case. Stephen Godden and the Blueway team dealt with my case and I would just like to thank him personally as if he had not rung me I would not have received anything so thank you and my best regards to Blueway.
Antony Close - June 2014
Stephen and Blueway Limited (www.flightdelayrefunds.com) have been very efficient in helping me and my friends claim our refund for flight delays. I would 100% recommend this company they have kept me well informed with all information along the way. And have now got a nice lump sum for our flight delay. Thank you again Stephen and Blueway Ltd.
Sheila Hewitt - May 2014
Disappointed by the somewhat cavalier and 'matter of fact' attitude to a lengthy delay occasioned by the carrier with whom I had booked flights to Orlando, and with plenty of time at the airport in which to explore any options for redress of the situation, I was fortunate to find, by way of an online search, the name of a specialist in Flight Delay compensation. The name of the company? Blueway Limited.What happy chance led me to choose you! The whole process was simplicity itself and your communication and overall professionalism exemplary.Despite the provisions of EC regulations and precedents, airlines do not allow themselves to be brought to book easily and, without your services, I doubt that I would have had the perseverance to bring this matter to its successful conclusion.I am absolutely delighted with the outcome achieved by your company and would wholeheartedly recommend anyone who has been caught up in an excessive delay to their Flight to confidently engage the services of your excellent company.
Simon O'Connell - May 2014
I came across Blueway on a link from another site. I didn't know that you could claim for delayed flights in this way but thought I had nothing to lose. I didn't hold out much hope as the delayed flight with BA had been 4 years ago and at that time, I had already written to the airline on 2 occasions and got no joy - they didn't even reimburse the costs of the phone calls to change my taxi and advise the hotel that we would be delayed by a full day. I was delighted therefore when Blueway managed to win the case for me and got me over £1100 in compensation, which means we can afford to go away on holiday again this year. I would be very happy to recommend Blueway to anyone who has been delayed on a flight ion the past few years - they kept me updated every step of the way. What have you got to lose?
Sue Hilton - May 2014
I am delighted with the service Blueway have provided me and my family on a flight delay refund that the airline initially refused to settle with me. This delay was a great inconvenience and it's about time that someone hold the airlines to account - which is exactly what Blueway stepped in to do, at no initial charge. I will definitely use them again if I have the same bad experience with an airline.
Anonymous - May 2014
Thank you Blueway Limited for winning our compensation regarding our flight delay. Blueway Limited kept us informed every step of the way and won our case with no effort from us whatsoever, would definitely recommend them to anyone with a compensation claim. Well Done Blueway and thank you again.
Mrs. J. Hitch - May 2014
We would like to thank Blueway for fighting our case until the airline paid us the compensation due to us. We appreciate all of their hard work.
Debbie and Martin Drewitt - April 2014
As far as I was concerned this process was very easy & completely hassle free.
David Hallgarten - April 2014
Without Blueway's help I would not have received any compensation. I had a great experience with Blueway, they were tenacious and persistent with my case and always communicated in a timely manner. Highly recommended!
Fraser - March 2014
I would like to express my gratitude to you & all at Blueway for the time & effort that you have all taken to sort this matter out. The thought of Blueway dealing with problems like this & helping the public get what they deserve is really fantastic, well done to you all. I will always recommend you to any person i know if they have the issues.
Mike - March 2014
It is as efficient and clear as your Company, Blueway Ltd., has been from the very start. I was contacted by a simple email after submitting my flight information on your website, which I responded to, and then everything was fast and simple. Many thanks for your services, of which I will have no problem in recommending to Family and Friends.
Ansell - March 2014
Just a quick word to say thank you for your excellent service and help during our claim. We appreciate it.
Keith - March 2014
Great professional service from people who work to get the best for you.
Jemma - February 2014
From start to finish you kept me fully informed with the progress of your claim against the airline on my behalf. I really did not have to do anything once I had sent you my claim enquiry - you dealt with everything on my behalf. Now I am Euros 450 better off - thank you very much for all your help.
L. Schmidt - April 2013
You do exactly what its says on the tin! I did not have the time or the inclination to try to recover my payment from the airline for my flight delay so I passed the claim process to you. In no time at all I received my compensation for a flight I took in 2008 where I did not even know I was due a payment. Now, entirely thanks to Blueway, my bank account is better of to the tune of Euros 400. Thank you so much Blueway.'
N. Shah - April 2013
I would like to thank you immensely for helping me with winning my compensation for my delayed flight from London to New York in 2007. I originally tried to claim back the money myself but after being denied any recompense by the airline as they claimed the delay was out of their control I gave up as I felt I had no chance of recovering the monies due to me. It was a little while afterwards that I contacted you and within 2 months I received a payment of just under £500 thanks to your efforts and dealings on my behalf. Once again thank you very much :-)'
J. Downing - April 2013
Superb, lightening quick service. I contacted you about my flight delay and within a matter of weeks thanks to you making the claim on my behalf I received a payment I really was not expecting. In fact the amount I have received has allowed me to book our next holiday - if there is a flight delay again I will certainly be contacting you to make my claim.'
P. Appleby - April 2013
Never in my wildest dreams did I expect you to win me any money as I was sure the airlines would make some sort of excuse for our delay when flying back from Singapore to Manchester. However, I thought I had nothing to lose since you do not charge any up front costs and only take a small percentage of any money you manage to claim back. Low and behold I have now just received compensation of nearly £540 thanks to you. I don't know what systems and processes you use but they definitely worked for me. Thanks once again Blueway for all your help and please feel free to quote me as any sort of reference for your excellent company.'
M. Stuart - April 2013
Earlier this year I became aware that I might be able to claim compensation under EC Regulations for a long delay on a flight with Easyjet from Majorca in 2011.My claim was made direct to the airline and rejected by it.The Civil Aviation Authority could not help me as the flight in question had not been from a UK airport. I was about to give up when I came across a reference to Blueway Ltd (www.flightdelayrefunds.com) and decided to contact the company for assistance.My complaint was taken up in the middle of June and on 11 July I received an email from Easyjet telling me that I (and my party) was entitled to 1500 euros compensation for the delay.This compensation has now been paid.I am delighted both with the result and the speed with which it has been achieved.I have no hesitation in recommending Blueway's services to anyone seeking to pursue a similar claim.'
Mike and Sue - August 2013
Regarding 10 hour delayed flight from Manchester to Cancun
My family and I had a 10 hour delay to Mexico in August 2012. I had contacted Thomas Cook a couple of months after the holiday asking for compensation as I felt it had ruined our holiday before we arrived there. I was sent a letter from Thomas Cook saying extraordinary circumstances and no compensation would be paid. I then wrote to them again after I saw that the denied Boarding Regulations had been upheld in the European Court of Justice and again Thomas Cook sent me a letter saying extraordinary circumstances. '
Marie Cowie (Leeds) - August 2013
I am one of those people who never get any compensation for anything, so when Blueway contacted me about my flight delay I thought that nothing would come of it....how wrong I was. After only 5/6 weeks from first contact and regular progress updates throughout I have just been sent over £1300 in compensation, Thank you Blueway...Florida fund now complete! '
Robert Plaskitt - October 2013
Thank you for your excellent services in winning my flight compensation against Thomas Cook, kept me upto date with progress at all times. Highly recommended.'
A. Graham - October 2013
I would just like to thank Stephen and Blueway Limited for all their great help on winning my compensation on my flight delay against Flybe.'
Kenny Mckenzie - October 2013
After months of wondering whether we could do anything about a 10 hour flight delay we had with Thomas Cook last year, we came across Blueway Ltd. Stephen and all the team acted on our behalf completing all the necessary paper work and phone calls. Blueway successfully won all 9 of us compensation totalling Euros 5400 in a matter of weeks. I would definitely recommend them for any flight delay claims.'
Talia Baccino - October 2013
Following recent press publicity I was somewhat sceptical that claims could actually be made against airlines for late departures. However I thought I would give it a go! I didn't have any flight information apart from the date of travel and Blueway (www.flightdelayrefunds.com) were able to locate my travel details and within 48hrs agreed to take my claim forward. 7 weeks on I am delighted to say that my claim had been resolved and that compensation has been paid out !! Thank you Blueway for the first class service ! I have also recommended you to my family and friends !!'
Sonia Mulgrew - October 2013
Thank you so much, when it happened they fobbed me off with a very weak excuse and now you have won the battle for me in so happy!!!'
Eugene Forrest - October 2013
Blueway Limited were successful in claiming back money for my delayed flights which were way back in 2010. I am delighted with their service and don't think I could have managed this without them. Thank you Blueway.'
Mohamed Ousellam - November 2013
It is a little bit surprise for me, that I only have to fill in the basic information on my flight and delay, you have done everything for me! I really appreciate!'
Chong Wang, China - November 2013
I made a claim for my husband and his 2 friends who had a lengthy delay to Vegas by 14 hours. Blueway limited have been very quick dealing with our claim and I look forward to receiving the Compensation which is over half what they paid for the holiday. It is a shame we will loose some % for Blueway dealing with it on our behalf but I just don't have the time to chase the airline to get a response from them saying they won't refund which most airlines are doing if individuals try themselves. We also have 5 other claims from delayed flights which I have put through Blueway to deal with and look forward to receiving the cheques to go towards. A much needed family holiday. They have an online portal where you can keep track of where your claim Is at which is handy to Check any time of day'
Kerry & Paul Souter - November 2013
Many thanks for your help in this matter, the service could not have been better We have been kept informed of developments at all times and the speed of the resolution of this matter was incredible.'
David and Lesley Cawthen - November 2013
Truly professional service. From initial contact to receiving payment, Blueway provided speedy and relevant updates. With a personal service that is second to none, you really feel you can put your trust in the company. As a group we secured over €4500 in compensation, which could have only have been obtained with the legal prowess that Blueway exerts, Thanks !'
Kim Fletcher-Gay - November 2013
Great service, very efficient with my claim and couldn't have been more helpful. Would highly recommend, brilliant!!'
Trevor Golder / Claire Weaver - December 2013
Blueway ltd have been superb in dealing with my flight claim, always up to date information and great communication from Stephen and his team. So glad to get money back from my delay and big thanks to Blueway ltd for fighting the battle with the airline company.'
Mark Parker - December 2013
well Stephen thank you for getting my refund. after I twice e mailed the air line and both times they denied liability. all most give up as I had a good holiday so what had I to lose by using your company. well if I did not use you I would have lost over £1100 as you did every thing for me, too good to be true. thank you very much. will certainly recommend your company to any one. thanks again for a job well done neil'
Neil Fenton - December 2013
I would just like to thank Bluway for their friendly and efficient service and would thoroughly recommend them to anyone who may feel they may be due compensation for a previous flight delay.'
William Kelly - December 2013
if you get a flight delay get hold of blueway limited as they are very good and will get you a payment which you are owed and it do not take a long time to get the money from them so dont delay get hold of blueway limited as i used them and the sevice is good and quick and good work by them mr mathew webb newport south wales'
Mathew Webb - December 2013
I would like to thank everyone at Blueway for the very prompt and professional manner with which you dealt with my claim. The trauma caused by the long delay bearing in mind my daughters condition, has now been tempered somewhat with the final settlement. Once again many thanks and I would have no hesitation in recommending Blueway anyone in a situation like mine.'
Steven Mansfield - December 2013
I can't recommend Blueway Limited more highly. �From my first contact with them they were prompt, professional and courteous. �They were able to recover money from the airline that I'm certain I never would have been able to get had I attempted to pursue the claim on my own. �Blueway dilligently followed up with the airline despite many hurdles. �I had a terrible experience and was stuck in an airport with my kids for three days without any help. �I did myself a big favor and avoided any further frustration and stress from dealing with the airline - I sat back and let Blueway do the work. �It was worth every bit of the reasonable fee they charge.'
Laurie - December 2013