According to a recent survey, it has been found that one out of five flights from the UK is delayed by over 30 minutes. The analysis found that around 38,000 international flights out of 199,000, that were scheduled to fly at least once in the day, had reported late departures between the months of June and September, last year.
A majority of the delays had occurred at airports in London, namely, Heathrow, Gatwick, Stansted, and Luton. The data, which was collected from 25 airports across the UK, was analysed by BBC. Cancelled flights were not taken into consideration for the report. Maximum delays were reported at Gatwick. Around one-third of international flights here were delayed by 30 minutes or more.
Here is a detailed breakdown of the report from BBC.
The average delay lasted about 21 minutes for international flights from UK’s major airports.
The longest delay recorded was that of a chartered flight from Manchester to Dusseldorf, in September 2016. The flight was delayed by 13 hours (779 minutes).
The most number of delays were reported at Gatwick Airport. Around 30% of scheduled international flights were delayed for 30 minutes or more. The total number of delayed flights is estimated to be around 107,825.
The report also found that the maximum delays occurred during the month of June while other summer months reported relatively fewer delays.
Around three-fourth of the 40 routes that were known for being delay prone, were to locations within Europe. These locations ran at least one flight per day on an average. As for non-European locations, routes to Israel, Ghana, Canada, Ukraine, Pakistan and US.
The route with the most delays was found to be Accra, Ghana. Around 85 out of 122 flights were delayed to this location. That accounts for 70% of the scheduled flights on this route.
Fliers Not Given Information
Making the situation worse was the fact that many of the fliers were not provided with accurate data or information regarding the cause of a delay. For instance, Radio Show Host, Steve Powers spoke of how his British Airways flight to Limoges, France was delayed by over 3 hours without any warning or updates.
The presenter complained about how airport and flight authorities did not bother to offer any reasons or information that would explain the delay. This was despite the fact that there were so many points of contact – such as social media – that could have been used to communicate better with fliers. Many passengers believe that transparency was something that they missed in a majority of the airports and airline services.
According to the EU law on flight delay compensation, fliers are entitled to compensation if their flight arrives at the given destination 3 or more hours beyond ETA. However, this does not apply to delays caused due to extraordinary circumstances such as ATC strikes, extreme weather, or airport closure. According to officials from Gatwick, which was reported to have the most delays, strikes at other locations and congested airspace were responsible for a majority of the delays.
To claim your refund on delayed or cancelled flights please visit us at www.flightdelayrefunds.com