If you get delayed in reaching your destination by more than three hours due to your airline’s mistake, then as per the EU rule 261/2004 you are eligible to be compensated an amount within the range of €250 to €600. You also do not have to bear any charges for applying for your compensation. Here are some frequently asked questions about flight delay compensation that will help you know your rights as an airline passenger.
1. Can I claim airline compensation for all flights?
You can claim compensation flight delay only for the flights regulated by the European Union (EU). An EU flight is one, which has departed from any EU airport or an EU airline that has landed at any EU airport. As per this law, the list of EU airports include the ones situated in Switzerland, Liechtenstein, Norway and Iceland.
2. How far back can I claim for compensation flight delay?
You can claim airline compensation for delays dating back to six years. However, you will find it harder to claim airline compensation for any flight delays you may have faced prior to 2009.
3. Am I eligible for compensation flight delay regardless of the reason?
You will only be compensated if it is the fault of the airline. Underbooking and staffing problems are included within these parameters. Bad weather and political unrest, however, are classified as factors that cannot be controlled by the airline. If your flight is delayed due to these reasons, you will not be entitled to receive any kind of compensation.
4. Can I file a compensation claim if my flight is delayed by one hour?
No, you cannot. Your flight must be delayed by at least three hours for you to claim compensation. The length of the delay determines the amount of money you may be entitled to receive. Remember that the duration of the delay is calculated by taking into consideration your time of arrival at the airport, not the time at which you depart. It means if a flight takes off five hours late, but lands at the destination two hours and 45 minutes after the scheduled arrival, you are not entitled to receive any compensation.
5. Is compensation paid per passenger? If I travel with my family, how much compensation am I entitled to receive?
The compensation amount is paid for every individual. So if your family consists of three members, multiply the compensation amount by three. However, if you are travelling with a baby, you will not receive any compensation for him/her, as babies are not issued tickets. So you receive compensation only for the number of tickets for which you pay.
According to EU rule 261/2004:
- If your flight distance is under 1,500 kilometres and the delay is above three hours, then you will be entitled to a compensation amounting to €250.
- If your flight distance is between the 1,500 to 3,500 kilometres and delay is above three hours, the you are eligible to receive €400 as compensation.
- If your destination lies within the EU borders, and distance exceeds 1,500 kilometres, with a delay of over three hours, you will get €400
- If the delay is more than three hours, but less than four hours, and if the flight is between EU and any non-EU airports, then the compensation amount will be €300
- If the delay is more than four hours, and if the flight is between EU and any non-EU airports, then the compensation will be €600
Filing for flight delay compensations can be time-consuming and exhausting, so it is better to rely on a professional to help you with it.