How much can you claim in case of a delay?
A landmark ruling has opened the doors for travelers who have holidays or business trips hit by Cancelled flight delays to claim compensation. This relates to flights dating back to the last 6 years.
In October 2012 the European Court of Justice ruled that delays, caused by events such as lack of flight crew or even technical faults, merited compensation.
You are entitled to reclaim for flight delays for flights dating back for the last 6 years.
Regulation (EC) 261/2004 requires that airlines compensate passengers if their flight is cancelled or heavily delayed and have been further extended by landmark case law. According to a court ruling in January 2013 no-frills airline Ryanair broke EU law when it refused compensation to a passenger stranded by the 2010 volcanic ash cloud, while a district judge has also recently ruled that travel group Thomas Cook should have compensated a couple whose plane was delayed in October 2009.
Apart from expenses you may be entitled to compensation of up to €600 per passenger if you have reached your destination more than three hours after your scheduled arrival time.
Compensation is €250 (£210) for inter-EU flights of 930 miles or less, €400 (£335) for flights between 930 and 1,860 miles and €600 (£500) for other journeys. It applies to any flight leaving an EU airport and any flight into the EU on an EU-based airline. The ruling that outlines these rights is Regulation (EC) 261/2004 and it applies to all flights wholly within the EU/EEA or Swiss region, or departing an EU/EEA or Swiss airport, or arriving in the region and run by an EU/EEA or Swiss airline.
To find out if you are entitled to compensation, just enter the simple information (under no obligation) into our enquiry table on our home page and we will respond to you immediately with confirmation of whether we can assist you with your claim.
Flight delay of more than 2 hours? Did you experience a delay of two hours or more for a flight of less than 1,500 km? If so, you were entitled to meals and refreshments and possibly hotel accommodation (if an overnight stay was necessary) with transport to and from the airport to the hotel. You are also entitled to two telephone calls, telexes, faxes or emails.
Compensation for a flight delay of more than 3 hours.
Did you arrive at your destination three or more hours later than the scheduled time? If so, the European Court of Justice ruled that in addition to the right of care and assistance (as explained above) you are also entitled to compensation. The amount of compensation depends on the distance of the flight concerned. If you fall within the scope of the Regulation you are entitled to;
|Flight length||Arrival delay||Compensation due|
|Up to 1,500km, eg, London to Paris||3 hours+||€250 (£210)|
|1,500km-3,500 km, eg, London to Istanbul||3 hours+||€400 (£335)|
3,500km+, eg, London to New York 3,500km+
|3-4 hours||€300 (£250)|
|4+ hours||€600 (£500)|