blog-bg

All you Need to know about Passenger Rights when Travelling Abroad

Posted on September, 27 2014 by Blueway Limited

Most people do not know their rights when travelling abroad. European Regulation 261/2004 is in place to protect passengers when flight delays or cancellations occur. If a passenger is delayed for three hours or more they are entitled to compensation. In October 2012, European Regulation 261/2004 was tightened and ruled that delays caused by events such as technical faults or a lack of flight crewmembers merited compensation. This compensation is carefully calculated following the guidelines in EC regulation 261/2004. It is a fixed amount depending the length of the flight (in kilometres) and the length of the delay (in hours). Passengers could be entitled to 250, 300, 400 or the maximum 600 Euros worth of compensation. To qualify for the maximum compensation, (€600) the flight would have had to be 3,500 kilometres or more and the delay would have had to be 4 hours or more. A delay between 3 and 4 hours would only entitle passengers to €300 of compensation. €250 is awarded to passengers that experience a 3 hour flight delay for all flights 1,500km or less. €400 is awarded for all intra-Community flights of more than 1,500 kilometres and for all other flights between 1,500 kilometres and 3,500 kilometres.

Certain criteria must be met before a passenger can qualify for compensation. Firstly the regulation only applies to European-regulated flights. This means that any flight departing an airport situated within the European Union would qualify for compensation, regardless of the airline. However, flights departing from an airport outside of the EU but arriving at an airport within the EU would have to be operated by an EU-based airline to qualify for compensation. In addition to this, the delay itself would have to be within the past six years to be valid. This is due to the statue of limitations that exist in each country. In England, Wales and Northern Ireland, passengers have up to six years to claim back compensation. Scotland has a statue of limitations period of just five years. This is why it is best to claim sooner rather than later.

Blueway Limited is a flight delay refunds company based in the UK that can help passengers along the claims process. If you have been subject to a flight delay within the last six years and would like to find out whether you qualify for compensation, visit Blueway Limited for more information. On the homepage you will find a simple claim form in which you can complete (under no obligation) concerning the flight delay (such as flight number, name of airline, departure and arrival airports etc.). Once you have completed the claim form, Blueway can begin assessing your case and will respond back to you with confirmation of whether you qualify for compensation or not. There really is nothing to lose by seeking the assistance of a flight delay refunds company. Blueway Limited will be able to answer all of your queries and concerns as well as being able to keep you fully informed about the status of your claim throughout the entire process.

Comments are closed.