After a great holiday in Cyprus our family of 5 were really disappointed to face an 18 hour flight delay home. I had heard of Blueway from a friend of mine and contacted them as soon as I returned home to seek compensation for our delay. It was really simple, all I had to do was provide my contact details, details of the flight and the passengers in my party as well as copy of my electronic flight tickets. Blueway kept me informed of progress regularly via email and within 8 weeks we have received over thousand pounds in compensation. I would not hesitate to recommend Blueway to Friends or Family if they were unfortunate to incur a European flight delay.