You do exactly what its says on the tin! I did not have the time or the inclination to try to recover my payment from the airline for my flight delay so I passed the claim process to you. In no time at all I received my compensation for a flight I took in 2008 where I did not even know I was due a payment. Now, entirely thanks to Blueway, my bank account is better of to the tune of Euros 400. Thank you so much Blueway.